At Kasturified, we are committed to delivering your orders in a timely and secure manner. Please review our shipping details below:

Dispatch Timelines:

Ready to Dispatch items will be shipped within 3–7 working days.

Custom Orders items will be shipped within 18–25 working days.
We will notify you in case of any production delays.

Working days do not include Saturdays, Sundays, or public holidays.

Delivery Timelines:

Once dispatched, delivery may take an additional 4–8 working days, depending on your location.

Tracking Information:

Once dispatched, a tracking number will be shared via email and/or SMS. You can follow your parcel’s journey in real time.

Before Checkout:

Shipping timelines and item availability (Ready to Dispatch or Pre-order) are clearly indicated in the cart section before you proceed to checkout.

Shipping Charges

Charges are calculated at checkout based on weight, packaging, and location. Free shipping may be available for select offers or promotions.

Availability Disclaimer:

Occasionally, items listed under the Ready to Dispatch category may shift to Pre-order, based on size or color availability. We will inform you in such cases.

Shipping Partners

We use trusted courier partners such as Delhivery, Blue Dart, DTDC, or India Post depending on your location and shipping speed selected.

Damaged or Lost Parcels

In the rare event that your parcel arrives damaged or gets lost in transit, please contact us within 24 hours. We’ll investigate with the courier and offer assistance or a replacement as appropriate.